Contact Us

At Vibe Tech, we're here to help! Whether you have questions about our products, need support with an order, or want to learn more about our smart home devices and adventure gear, our team is ready to assist you.

Get in Touch

Customer Support Hours:
Available 24/7 to serve our customers worldwide

WhatsApp (Fastest Response):
+852 5934 3996
Message us anytime for quick support - easier and faster!

Email:
support@vibetech.ca
We typically respond within 24 hours

Our Commitment to You

• Fast Response: WhatsApp messages answered within hours, emails within 24 hours
• Expert Support: Our team is knowledgeable about all our smart home and adventure products
• Order Tracking: Need help tracking your international shipment? We're here to help
• Returns & Warranty: Questions about our 30-day return policy or 2-year warranty? Contact us anytime
• Shipping Questions: Ask about delivery times, customs, or DDP shipping

Shipping & Delivery

We ship from Hong Kong to Canada with delivery in 10-21 business days (standard) or 7-14 business days (express). All duties and taxes are included - no surprise fees! If you have questions about shipping times to your area, reach out via WhatsApp for the fastest response.

Headquarters

Vibe Tech
Hong Kong
Serving customers across Canada

Business Inquiries

For partnership opportunities, wholesale inquiries, or media requests, please email:
business@vibetech.ca

Quick Support via WhatsApp

For the fastest support, message us on WhatsApp at +852 5934 3996. We can help with:

• Order status and tracking updates
• Product recommendations and compatibility questions
• Shipping and delivery inquiries
• Returns and warranty claims
• Technical support
• General questions about our products

We look forward to hearing from you and helping you find the perfect tech and adventure solutions!